Category

DESCRIPTION

PAYMENT OPTIONS

Personal Checks, Money Orders, Pay Pal, are accepted in U.S. dollars only.

I prefer Pay Pal, which will allow me to ship your art quicker.  I must wait for checks to clear, which might add extra weeks to receiving your order.

If ordering by check or money order, I will be happy to work with you. Please e-mail me the name of the picture and its ID number, your name and phone number so I can contact you for purchase arrangements. I will then contact you and inform you of the total cost with tax and shipping and handling. After I receive your check,I will send you your art work.

Mail the order information, and check, with shipping and contact information to

the address below.

                                    Make Check or Money Orders payable to

                                    “THE ARTIST’S CONNECTION”

                                    Mail check to

                                    “THE ARTIST’S CONNECTION”

                                     PO BOX 922

                                     FORTUNA, CALIF.   95540-0922

If you have any questions you can contact me via my e-mail, or phone, 707-407-5354. Please leave your name, phone number and a message if I do not answer, I will get back to you as soon as possible.

                                    See “Studio Info” for business hours.

SALES TAX

Sales tax is applicable on all orders originating within the state of California on the full amount of the purchase.  Sales tax is not charged for purchases from other states or countries.  All money in U.S. Funds only.

SHIPPING

THE “BOY THIS IS A LOT OF BLA BLA BLA”

BUT NESSESARY TO KNOW

Please allow up to 3 weeks for shipping and receiving art work.  Maybe longer if near Holidays, make sure to add 2 more weeks during this time. So order ahead of time. If any further delay is anticipated, I will notify you by phone or email. I will also notify you when item is shipped.

Generally I will not have art work framed, as your specifics in design for your home or office interior may need to be considered. If I sell any framed art work, it will have plexi-glass or no glass, due to breakage potential. A framing shop will help you in putting glass into the frame.

I will ship art to you fully insured during transit via Federal Express, UPS, or other carrier specializing in shipping of art.

                        NOTE:  A STREET ADDRESS IS REQUIRED ON ALL ORDERS.

               Complete phone number, including area code, are required for delivery

SHIPPING & HANDELING COST:

                        For 8 x 10 photo prints  $15.00. So it pays to order more.

                        For larger art works, pastels or oil paintings  $35.00 to $45.00 each

                        Please email or call for a price quote to ship items internationally,

                        including Alaska and Hawaii.      

CANCELLATION POLICY

If you wish to cancel your order, please cancel within 24 hours of placing your order. To cancel contact me by E-mail, or telephone (707) 407-5354

CARE OF YOUR

PHOTOS

&

ART WORK

THE NICE TO KNOW STUFF

FOR

FREE!

PHOTOS & DIGITAL ART WORK: Images prepared for the web are at a lower resolution. The color you see may vary from monitor to monitor.  Rest assured when ordering my prints of my photography it will be at the highest resolution, color and quality.  I use quality “Vivera Inks” and professional HP photo paper with a life of 105 years plus, according to HP manufactures. (Digital Art is sometimes printed on archival quality art papers, for best artistic affect and long life.)

            Provided you follow proper instructions for care of the photography art work, it             should last you a lifetime of enjoyment.

            1.         Protecting photos from direct sun light, UV rays, dust, and smoke. Extreme             heat, cold, humidity,(which could mean attics in summer or damp basements, even             bathrooms)         

            2.         Avoid direct contact with glass or Plexi-glass, when framing by using an                 archival quality acid free matt border, and archival quality acid free mounting.

            A framing shop can assist you with your framing needs.

                        FYI when photographs are places next to glass,

                        a sweating may occur, cause by fluctuations in

                        humidity and temperatures. You may have or

                        know someone whose photos have stuck to glass,

                        this is the reason. The matt border provides an air

                        space to minimize the sweating.

I print the photos to fit a standard 8 X 10 matt opening. They will arrive to you between ridged acid free matt boards. If you receive your photos and they are damaged from mailing, please return photos and original damaged packaging and I will gladly replace items at no additional cost, less return shipping charges.

PASTELS:  Soft Pastels need to be kept under glass or Plexi-glass as well, due to the very nature of Soft Pastels, they easily rub off or are easily damaged. I seal my pastel paintings, however, for greater care they do need to be under protection of the glass. Also follow the standard care instructions for photos above, and you should enjoy your original art work for a years to come.

OIL PAINTINGS:  In addition to the above mention:

            3.         Never lean the front or back surface of a stretched canvas on a pointed or             sharp object.

            4.         Dust your painting regularly, so that a thick layer of dust does not build up             and dry out the paint. Dust with a soft, dry clean cloth. I will usually seal the painting             in a varnish for additional protection. Do not wash or spray anything on oil painting.

            5.         Protect the painting by cardboard and bubble wrap when transporting it.             However, remove packaging soon, as moisture could build up and damage the art             work.

            6.         Remember! If you ever need or want to get rid of the art work for any             reason, always contact the artist, who should be informed of the work’s new             whereabouts, so I can update the work’s provenance records. Never, ever destroy   or throw away any original work of art!!!!! If you absolutely can’t keep it for any             reason, offer to give it back to its creator. 

            I feel very connected to my art, it is a piece of my soul, so please respect it.

SATISFACTION

GUARANTEED

I WANT TO KEEP YOU HAPPY, AND RETURNING FOR MORE OF MY ART.

NOT SATISFIED?  If for any reason you are not satisfied with your purchase from

“THE ARTIST’S CONNECTION,”  you may return it within 14 days of receipt and receive a refund, less shipping charges. For your protection I recommend that you use FED EX, UPS, USPS, and insure the art work with a tracking number for shipment of returns. 

To receive a refund, I require you to:

            1.         Notify me of your intent to return the items within 5 days from receipt of             your purchase by calling; 1-707-407-5354. Or e-mail me at;             pamela@theartistsconnection.com

            2.         I will confirm your intent and provide you with the return shipping address             and a recommended carrier company.

            3.         If for any reason there is a discrepancy in the nature of the return, which             might cause a delay in your refunded return, I will contact you immediately upon             receipt of goods for further clarification.  I can not accept returns if art work has been             altered in any way from the original form.

If there is shipping damage to your art work, contact me immediately. I ask you send back in your package the original damaged packaging. When there is shipping damage I will replace your purchase or, at my discretion, refund you the price of the art work by means of crediting your Pay Pal charge account, or by a refund check if that was your original form of payment. 

“THE ARTIST’S CONNECTION” will cover the return shipping fees for all damaged orders caused by the shipping company.

PRIVACY STATEMENT

I will not collect personal information when you visit my web site unless you choose to  provide me with that information.  I will not sell or give your address or phone number to anyone. I hate those annoying evening phone calls and spam just as much as you do.

Please do not send your credit card information in e-mail. E-mail accounts do not have encryption protection. So never do this for anyone. I accept credit card payments through Pay Pal, which carries encryption protection, I don’t even get any of your account numbers.

COYPRIGHT INFORMATION

AND

LICENSING

Copyright © 2006/2007 Pamela Reeder all rights reserved.  Any unauthorized dissemination,  retransmission, or reproduction of any materials within this site including, but not limited to republication from other severs on the internet, is strictly forbidden by law.

Stock photo images are available for use or licensing for a specific use, please contact Pamela Reeder of The Artist’s Connection for detailed information and cost of this type of contractual agreements.